Frequently Asked Questions
How can I get in touch with LetSlot.io team directly?
In order to reach out to the LetSlot.io Team, please drop an email at support@letx.co
Where do I get the training videos and help guides?
1. In the top menu bar of your LetSlot.io dashboard, find the ‘Help’ option at the right corner. 2. Select ‘Knowledge Base’ option and you’ll be redirected to our help portal. Note: If you are unable to find what you were looking for here, please ...
How can I log out from the dashboard?
1. In the top menu bar of your LetSlot.io dashboard, go to the sidebar at the right hand side. 2. Find the logout option at the bottom. 3. Click on that option and you’ll be able to log out. Note: If you are unable to find what you were ...
How can I add scarcity bar to my Slot Machine?
1. While creating or editing the campaign, go to Conversion Elements tab. 2. Click on Scarcity Bar from the options. Note: If you are unable to find what you were looking for here, please feel free to reach us anytime at support@letx.co.
How can I add countdown timer to my Slot Machine?
1. While creating or editing the campaign, go to the Conversion Elements tab. 2. Click on Countdown Timer from the options. Note: If you are unable to find what you were looking for here, please feel free to reach us anytime ...
How can I copy my slot data to other slots?
1. Click on the copy button under the action panel. 2. Choose the slot you want to copy from. 3. Then, choose the slot you want to copy to. 4. Then, click on ‘Copy’ in order to copy slot data to other slots. Note: If you are unable to find what you ...
How do I upload my images to the library?
1. In the top menu bar of your LetSlot.io dashboard, go to Library. 2. Find the upload option at the right-hand side. 3. Click on that button and then upload the image from media. Note: If you are unable to find what you were looking for here, ...
Where can I find my campaign wise leads?
1. In the top menu bar of your LetSlot.io dashboard, go to Campaigns. 2. Select the Campaign whose leads you would like to see. 3. Click on the reports icon and then you can find campaign-wise leads. Note: If you are unable to find what you ...
How can I deactivate or pause a campaign?
1. In the top menu bar of your LetSlot.io dashboard, go to Campaigns. 2. Select the Campaign you would like to deactivate or pause. 3. Switch the toggle to the left hand side and the campaign would be paused. Note: If you are unable to find ...
How can I delete my Campaigns?
You cannot delete the campaigns, however, you can anytime “Archive” the campaigns. 1. In the top menu bar of your LetSlot.io dashboard, go to Campaigns. 2. Select the Campaign you would like to archive. 3. Find the ‘Archive’ option right ...
How can I Clone my campaign?
1. In the top menu bar of your LetSlot.io dashboard, go to Campaigns. 2. Select the Campaign you would like to clone. 3. Find the Clone option right below the campaign. Note: If you are unable to find what you were looking for here, please ...
How can I edit my campaign?
1. In the top menu bar of your LetSlot.io dashboard, go to Campaigns. 2. Select the Campaign you would like to edit. 3. Find the Edit option right below the campaign. Note: If you are unable to find what you were looking for here, please feel free ...
How can I add a new user?
1. In the top menu bar of your LetSlot.io dashboard, go to Settings >> Users. 2. Click on “Add New User” in order to add. 3. An information box will open, fill in the details of the user. 4. Click on ‘Send Email’. Note: If you are unable to find ...
How can I remove LetSlot.io branding?
1. In the top menu bar of your LetSlot.io dashboard, go to Settings. 2. Click on Domain Profile. 3. Then press the toggle switch and save. Note: If you are unable to find what you were looking for here, please feel free to reach us anytime ...
Why some features in my account are greyed out?
The features are set according to your plan. There might be a number of features that might not be included in your plan and hence greyed out. (please contact support@letx.co to upgrade your plan.) Note: If you are unable to find what you were ...
How can I change my password?
How to change your LetSlotio Password, 1. Log in to your LetSlot.io dashboard. 2. Go to the sidebar on the right side of the page. 3. Click on Settings at the bottom. 4. Fill in the new password & click on ‘Change Password’. Note: If you are unable ...
How can I use the Wordpress plugin for my website?
Steps you need to follow to use WordPress plugin for your website, 1. In the top menu bar of your LetSlot.io dashboard, go to Settings. 2. Click on Pixel. 3. Download Wordpress plugin from the dashboard 4. Go to your Wordpress admin dashboard and ...
Where can I find my LetSlot.io pixel or code?
You may follow these steps to find your LetSlotio Code or Pixel, 1. In the top menu bar of your LetSlot.io dashboard, go to Settings. 2. Click on Pixel. 3. You’ll find the pixel head there, which you need to simply paste in the <head> tag of your ...
My campaign is not showing even after taking all the necessary steps, what am I doing wrong?
To be able to show your campaign on the website, you need to take the below-mentioned points into consideration. 1. Check whether the script is installed on your website or not. You can refer to the guide here. 2. Add the website name in the Account ...