Frequently Asked Questions
Contact : How can I get in touch with the LetConvert team directly?
In order to reach out to the LetConvert Team, please drop an email at support@letx.co.
Mobile Notification : How can I disable notifications on Mobile?
1. While creating a campaign or editing a campaign, go to the Settings of the campaign. 2. Switch the toggle with the name ‘Hide Alerts in Mobile’ and the notifications would not show on mobile. Note: If you are unable to find what you were looking ...
Reviews : How can I add User Reviews and Review Pools?
1. In your LetConvert Dashboard, go to Reviews. 2. Click on Add New Review. 3. Enter the details & click on ‘Save Review’. Note: If you are unable to find what you were looking for here, please feel free to reach us anytime at support@letx.co.
Edit : How can I edit my campaign?
1. In your LetConvert Dashboard, go to the Campaigns. 2. Find the Edit option right under 'More Actions'. 3. Click on the option and you would be able to Edit the campaign. Note: If you are unable to find what you were looking for here, please feel ...
Delete : How can I delete my campaigns?
You cannot delete the campaigns, however, you can anytime “Archive” the campaigns. 1. In your LetConvert Dashboard, go to the campaigns >> Active Campaigns. 2. Find the Archive option right under 'More Actions'. 3. Click on the option and your ...
Password Change : How can I change my password?
1. In your LetConvert Dashboard, click on the profile icon. 2. Click on Profile Settings. 3. Fill in the new password. 4. Then, click on ‘Change Password’. Note: If you are unable to find what you were looking for here, please feel free to reach us ...
Verify Pixel : How can I verify my Pixel?
1. In your LetConvert Dashboard, go to Settings >> Verify Pixel. 2. Enter your website URL. 3. Click on ‘Verify Installation’. Note: If you are unable to find what you were looking for here, please feel free to reach us anytime at support@letx.co.
New Domain : How can I add a new Domain?
1. In your LetConvert Dashboard, go to Settings >> Account Settings . 2. Click on ‘Add New Domain’. 3. Enter the name & click on ‘Save Settings’. You’re done! Note: If you are unable to find what you were looking for here, please feel free to reach ...
WordPress Plugin : How can I use the Wordpress plugin for my website?
1. In your LetConvert Dashboard, go to Settings. 2. Click on Pixel and then, click on the WordPress icon. 3. Download WordPress plugin there. 4. Go to your WordPress admin dashboard and upload the plugin. Note: If you are unable to find what you ...
Pixel : Where can I find my LetConvert pixel/code?
1. In your LetConvert Dashboard, go to Settings. 2. Click on Pixel. 3. You’ll find the pixel head there. Note: If you are unable to find what you were looking for here, please feel free to reach us anytime at support@letx.co.
Google Business Review : How can I find my Google Business Account ID?
You can import Google Business Account reviews for your product or service & use them as alerts on your website to drive your visitors to take an action. To be able to do so: 1. Click here & enter your business place name. 2. Copy the place ID ...
Troubleshooting : My campaign is not showing even after taking all the necessary steps, what am I doing wrong?
To be able to show your campaign on the website, you need to take the below mentioned points into consideration. 1. Check whether the LetConvert script is installed on your website or not. To be able to do so, go to Settings >> Verify Pixel. ...
Image Upload : How can I upload images to the Library in the dashboard?
1. In your LetConvert Dashboard, go to Library >> My Uploads. 2. Click on Upload and then upload the image from the media. Note: If you are unable to find what you were looking for here, please feel free to reach us anytime at support@letx.co.
GIF : How can I search the desired GIF in the dashboard?
1. In your LetConvert Dashboard, go to Library >> Search GIF. 2. Enter the keyword which you want the GIF for and click on ‘Search’. Note: If you are unable to find what you were looking for here, please feel free to reach us anytime ...
Icons : How can I search Icons in the dashboard?
1. In your LetConvert Dashboard, go to Library >> Search Icons. 2. Enter the keyword for which you want the icon for and click on ‘Search’. Note: If you are unable to find what you were looking for here, please feel free to reach us anytime ...
Translation : Can I translate LetConvert Alerts?
Although most of the callout text is completely customizable, however, you can also translate the predefined nomenclatures (like days, hours, weeks, etc.). To be able to do so: 1. While creating or editing a campaign, go to the General Settings of ...